The prif™ team are an experienced group of designers, players and developers. Whilst we always try to make our products as simple to use as possible and set high quality standards, we understand that some accessories are more tricky to use than others. Whatever your query we are here to help and solve any technical issue, large or small. On this page you have the option of filling in a digital form – please complete all the sections and be as detailed as you can about your query. Your question or query will be sent to one of the prif team and we will aim to get back to you as soon as we can. Before sending a form we suggest that you have a look at the FAQs (Frequently Asked Questions) on the right hand of the page. These can be filtered by accessory type. It is quite possible that your question has been asked before and you can get an instant answer without waiting for our team to respond.